My account

Congratulations ! Your unit’s warranty has been successfully registered.

Please be aware that your warranty records are always accessible from your account.

Device Selection

IMPORTANT  : Please keep your invoice. It is necessary for all repairs or replacement covered by this warranty.

In accordance with our constant concern to improve customer satisfaction, we would appreciate your feedback on our products. We thank you in advance for completing this form.

Note: To be able to save your warranty registrations into your account, be sure to log into your account before completing a warranty registration. If you do not have an account, you can easily create one by clicking on "create an account" on the top menu of this page.

Model Number
Date of purchase


First Name
Zip / Postal Code
Phone Number
Last Name
Address #2
State / Province

Contact information

Your contact information will be treated confidentially. No information will be given, sold or made available to any other organization.

In case of a product recall or other product notice, please indicate your preferred contact method :

Back Continue


* You can choose more than one answer

Where did you buy your Convectair unit ?
Name of the reseller
Other (Please specify)
What prompted you to select a Convectair unit
Other (Please specify)
How did you learn about Convectair?
Other (Please specify)
Why did you chose to buy a Convectair unit?
Other (Please specify)
Are you satisfied with the following items?
Service given by the installer or dealer
Easy to use control panel
Installation Guide
Easy to find an installer or retailer
Performance of the unit
Did you do a wattage calculation before buying your device ?
Back Continue

Warranty Conditions

What the warranty covers :

All defective material and manufacturing defects.

Length of warranty after initial purchase :

5 years for the element and 2 years for other parts and labour.  

Exception : The Allegro II model (#7305-7306-7307) has a 30 years warranty (element, parts and labour) and the Programmers and AWC are both guaranteed for 2 years only.

What Convectair will do :

Pay the repair costs in an authorized repair center, or at the company's discretion, provide replacement. Assume freight charges to ensure return to customer.

Service center :

Find the service center nearest you.

Purchase receipt :

For any repair or replacement covered by this warranty, you need proof of purchase, please keep your original invoice.

Miscellaneous costs :

Cost of transport to service center, pick-up and reinstallation of the defective item shall, in every case, be at customer's expense, and shall be his responsability.

What the warranty DOES NOT COVER :

All damage resulting from faulty installation, misuse, negligence or abuse, accidents, acts of God, or any other circumstance that is beyond Convectair's control. This also applies to all repairs carried out without Convectair's supervision, in addition, Convectair may not be held responsible for any damage caused to personnal property or real estate caused directly or indirectly by our products, even when such damage is due to a fault or defect in these appliances.

Back Continue

In order to save your calculations, your warranty registration and to manage your subscription to our newsletter, please sign in or create an account.

Create an account

  • Reload captcha
  • Congratulations!

    You are now logged in! Refresh the page to see it in action

    Log in

    Forgot your password?

    Please enter your email address below. You will receive a link to reset your password.

    Please check your email

    A password reset link was sent to your email


    There is no account associated with that email

    Try another email

    Reset your password

    Enter your new password below

    Thank you

    Your password has been changed.


    The password could not be changed. Please contact an administrator.

    Please, confim your email address

    Subscribe to our newsletter


    You have been registered to the newsletter


    An error has occured. Please try again later.


    You have been removed from the newsletter.


    You must confirm your email address first. Please check your email.